Payment Methods
Last Updated: October 27, 2026
Currency: United States Dollar (USD)
Nuvorbee, operated by NUVORBEE LLC, provides online payment options for customers purchasing Wooden Nightstands through our website.
This Payment Methods Policy explains accepted payment methods, billing information, payment authorization, transaction verification, shipping charges, cancellations, refunds, and payment related support.
1. Accepted Payment Methods
Nuvorbee accepts the payment methods displayed during checkout.
Depending on availability, these may include:
Major credit cards
Major debit cards
PayPal where available
Other supported online payment methods displayed during checkout
Only payment methods actually displayed during checkout should be considered available for a particular transaction.
Available payment options may vary depending on customer location, financial institution, payment provider, device, browser, or checkout configuration.
2. Currency
All product prices and transactions on Nuvorbee are processed in:
United States Dollars (USD)
This includes:
Product prices
Shipping charges
Applicable taxes collected during checkout
Final order totals
Approved refunds
If your payment account uses another currency, your bank or payment provider may convert the transaction.
Nuvorbee does not control exchange rates, foreign transaction fees, currency conversion fees, or other charges imposed by independent financial institutions.
3. Secure Checkout
Customers should enter payment information only through the official Nuvorbee checkout.
Sensitive payment credentials may be processed directly by third party payment providers.
Nuvorbee does not normally require customers to send complete payment information through ordinary email.
Please do not send:
Complete credit or debit card numbers
CVV or CVC codes
Banking passwords
Payment account passwords
One time authentication codes
PIN numbers
4. Billing Information
Customers are responsible for providing accurate billing information during checkout.
This may include:
Full name
Billing address
Email address
Telephone number
Payment information required by the selected payment method
Incorrect or incomplete billing information may result in:
Payment decline
Additional verification
Order delay
Order cancellation
5. Payment Authorization
Submitting an order does not guarantee payment approval.
A transaction may be declined because of:
Incorrect payment information
Billing address mismatch
Expired payment method
Insufficient funds
Insufficient available credit
Bank restrictions
International transaction restrictions
Incomplete authentication
Fraud prevention controls
Nuvorbee cannot override payment decisions made by independent banks, card issuers, or payment providers.
6. Payment Verification
Certain transactions may require additional review before fulfillment.
Nuvorbee may review:
Payment status
Billing information
Shipping information
Order value
Product information
Transaction related information
Fraud prevention indicators
An order may temporarily be placed on hold while verification is completed.
Additional verification does not automatically mean that the order has been declined.
7. When Payment Is Submitted
Payment is submitted when the customer completes checkout and places an order.
After payment has been successfully authorized or confirmed, the order may begin processing.
Receiving an order confirmation does not mean that the Wooden Nightstand has already shipped.
8. Order Total
Before completing payment, customers should review the complete checkout summary.
Depending on the transaction, the order total may include:
Product subtotal
Promotional discounts
Shipping charges
Applicable taxes
Duties or other charges collected during checkout
Final amount due
The amount displayed during checkout before payment is submitted is the amount that applies to the transaction, except where an obvious technical or pricing error occurs.
9. Current Shipping Charges
Current standard shipping charges are:
North America
Countries Covered: United States and Canada
Standard Shipping: USD 29.99
Free Standard Shipping: Orders of USD 299 or more
Europe
Countries Covered: United Kingdom, France, Germany, Spain, Italy, Belgium, and Portugal
Standard Shipping: USD 39.99
Free Standard Shipping: Orders of USD 399 or more
Oceania
Country Covered: Australia
Standard Shipping: USD 49.99
Free Standard Shipping: Orders of USD 499 or more
The shipping amount displayed during checkout is the amount that applies to the order.
Please review our Shipping Policy for complete shipping and delivery information.
10. Free Shipping Eligibility
Free standard shipping is based on the eligible product subtotal after applicable discounts unless otherwise stated.
Taxes do not count toward the free shipping threshold.
Duties do not count toward the free shipping threshold.
Shipping charges do not count toward the free shipping threshold.
Separate orders cannot be combined to reach a free shipping threshold.
11. Taxes and International Charges
Applicable taxes may be calculated and collected during checkout where required.
International orders may also be subject to:
VAT
GST
Import duties
Brokerage charges
Customs processing fees
Other destination related charges
If Nuvorbee collects a particular charge during checkout, it will be included in the final order total.
Charges not collected by Nuvorbee may be collected separately by the carrier, customs authority, brokerage provider, or applicable government agency.
12. Declined Payments
If your payment is declined, you may:
Review the payment information entered
Verify the billing address
Confirm available funds or credit
Complete any required authentication
Contact your bank or card issuer
Try another payment method available during checkout
Orders with unsuccessful payments will not normally proceed into fulfillment.
13. Pending Transactions
A transaction may temporarily appear as Pending while the bank or payment provider processes or reviews the authorization.
A pending authorization does not necessarily mean that a completed payment has been collected.
If the transaction does not complete, the financial institution may release, void, or allow the authorization to expire according to its own processing schedule.
14. Duplicate Charges
If you believe you were charged more than once for the same intended transaction, contact:
Please provide:
Full name
Order number
Email address used during checkout
Transaction date
Transaction amount
If relevant, you may provide only the last four digits of the payment card.
Do not send the complete card number or CVV.
15. Duplicate Orders
If you accidentally place the same order more than once, contact Nuvorbee as soon as possible.
Please provide all relevant order numbers.
Duplicate orders are not automatically canceled and remain subject to our standard cancellation conditions.
16. Pricing Errors
If an obvious pricing or checkout error is identified before fulfillment, Nuvorbee may:
Contact the customer
Correct the error
Ask whether the customer wishes to proceed
Cancel the affected order
Refund the eligible amount
Nuvorbee will not intentionally replace the confirmed transaction price with a materially different amount without addressing the issue.
17. Promotional Discounts
Promotional discounts apply according to the terms shown with the applicable promotion.
Discounts may have:
Minimum purchase requirements
Eligible product restrictions
Expiration dates
Usage limits
Other conditions
Unless otherwise stated, discounts cannot automatically be combined.
18. Order Cancellation
Customers may request cancellation within:
24 hours after placing the order
provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.
Submitting a cancellation request does not guarantee approval.
An order is considered canceled only after Nuvorbee confirms the cancellation in writing.
Please review our Cancel My Order / Cancellation Policy for complete details.
19. Cancellation Fee
Nuvorbee does not charge a standard cancellation fee for an eligible order successfully canceled before shipment.
There is no standard:
Cancellation processing fee
Administrative cancellation fee
Cancellation authorization fee
20. Cancellation Refunds
After an eligible cancellation has been approved, Nuvorbee normally submits the refund within:
7 business days after cancellation approval
The refund is normally returned to the:
Original payment method used for the purchase
Your bank or payment provider may require additional time before the funds appear.
21. Return Refunds
Eligible returns are governed by our Return & Refund Policy.
After an eligible return has been:
Received
Inspected
Approved
Nuvorbee normally submits the refund within:
7 business days after return approval
22. Refund Method
Approved refunds are normally returned to the:
Original payment method used for the purchase
Credit or debit card refunds are returned to the original card.
PayPal refunds are returned to the original PayPal transaction where applicable.
Other supported payment service refunds are returned through the original transaction.
Refunds generally cannot be redirected to:
Another credit or debit card
Another person's account
An unrelated bank account
Another unrelated payment method
23. Refund Currency
Approved refunds are processed in:
United States Dollars (USD)
If the original transaction was converted into another currency, the amount received in local currency may differ because of:
Exchange rate changes
Currency conversion fees
Bank policies
Payment provider policies
Nuvorbee does not control these independent conversion differences.
24. Refund Posting Time
Nuvorbee's refund processing time is separate from the posting time used by the customer's bank or payment provider.
After Nuvorbee submits an approved refund, additional processing time may be required by:
Bank
Card issuer
PayPal
Other payment provider
25. Original Shipping Charges
For a standard change of mind return:
Original outbound shipping charges are generally nonrefundable.
If the return is caused by a verified damaged, defective, incorrect, or materially incomplete product resulting from a Nuvorbee fulfillment error, eligible standard outbound shipping charges may be refunded where appropriate.
26. One Time Purchases
Unless clearly stated otherwise during checkout, purchases made through Nuvorbee are:
One time transactions
Purchasing a Wooden Nightstand does not automatically enroll customers in:
Subscription billing
Recurring payments
Automatic renewal
27. Payment Disputes
If you believe there is a problem involving:
Payment
Order total
Shipping charge
Cancellation
Return
Refund
please contact Nuvorbee so the transaction can be reviewed.
Customers retain any applicable rights to contact their bank, card issuer, payment provider, or other appropriate authority.
28. Chargebacks
A chargeback is a payment dispute initiated through a bank or payment provider.
If you believe there is a problem with an order or transaction, we encourage you to contact Nuvorbee first so we can review the issue.
Nothing in this policy limits a customer's lawful right to dispute a transaction through their financial institution.
29. Fraud Prevention
Nuvorbee may delay, review, decline, or cancel a transaction where there is a reasonable concern involving:
Suspected fraud
Unauthorized payment
Identity mismatch
False transaction information
Suspicious activity
Misuse of the payment process
If a paid order is canceled after review, the eligible amount will be returned to the original payment method.
30. Payment Security
Nuvorbee uses reasonable measures intended to help protect payment related information.
Customers should:
Use the official Nuvorbee website
Verify the website address before submitting payment
Keep account and payment passwords private
Never share one time authentication codes
Avoid suspicious payment links
No online payment system can guarantee absolute security.
31. Information We Will Not Normally Request by Email
For customer security, Nuvorbee will not normally request the following through ordinary email:
Complete credit or debit card number
CVV or CVC code
Online banking password
PayPal or payment account password
One time authentication code
PIN number
If you receive a suspicious message claiming to represent Nuvorbee, contact us directly through:
32. Changes to This Policy
Nuvorbee may update this Payment Methods Policy when:
Payment methods change
Checkout functionality changes
Shipping charges change
Refund procedures change
Business practices change
Legal requirements change
The Last Updated date will be revised when a new version is published.
33. Contact Nuvorbee
For questions about payments, billing, checkout, declined transactions, pending payments, duplicate charges, cancellations, or refunds, contact:
NUVORBEE LLC
Brand: Nuvorbee
Business Address:
7927 Jones Branch Drive
Tysons, VA 22102
United States
Phone: +1 (276) 690-5700
Email: support@nuvorbee.com
Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Eastern Time
For an existing transaction, please include your Order ID whenever available.
Please do not send complete card numbers, CVV codes, banking passwords, payment account passwords, one time authentication codes, or other unnecessary sensitive financial information by email.